Core Competencies
- Management and Mentorship of High Performing Teams
- Agile Delivery & Sprint Planning
- Vendor & Stakeholder Management
- Incident Management & SLA Compliance
- Technical Roadmap Development
- User Story Development & Refinement
Professional Experience
Senior Portfolio Analyst
Technology Performance and Resource Management
Sobeys Inc., Stellarton, NS
2023–Present
- Conducted in-depth analysis of work and resource portfolios to assess performance, risk exposure, and alignment with objectives.
- Supported technology portfolio reporting and resource planning across multiple enterprise initiatives.
- Prepared detailed reports and presentations for senior management and stakeholders, providing actionable insights and recommendations.
- Collaborated with portfolio managers and cross-functional teams to support strategic decision-making and ensure compliance with standards.
IT Manager
In-Store Product Team, Store Systems
Sobeys Inc., Stellarton, NS
2020–2023
- Led multidisciplinary team of 16, including developers, ASAs, and leads, providing coaching and career development to build a high-performing product organization.
- Defined and maintained a clear, prioritized product backlog aligned with business objectives and enterprise strategy.
- Ensured solutions were designed, built, and configured to meet business needs while maximizing value delivery.
- Guided continuous improvement practices, strengthened team collaboration, and improved operational efficiency.
IT Manager
Internal Development Team, Store Systems
Sobeys Inc., Stellarton, NS
2019–2020
- Directed a multi-disciplinary development team to deliver scalable, high-quality software solutions using best-practice SDLC methods.
- Prioritized and managed requests for new features and application enhancements across multiple internal stakeholders.
- Oversaw full development lifecycle: requirements gathering, design, implementation, unit testing, and integration.
- Provided regular coaching and technical guidance to strengthen team capability and performance.
Senior Business Analyst
Internal Development Team, Store Systems
Sobeys Inc., Stellarton, NS
2016–2019
- Captured business requirements and translated them into system specifications for complex technology initiatives.
- Facilitated stakeholder meetings, documented minutes, and maintained issue logs for transparency.
- Conducted UAT and workflow validation, reporting bugs and confirming fixes prior to release.
Project & Account Manager
Canadian Operations
Convergent Media Systems, Toronto, ON
2006–2016
- Managed end-to-end deployment of digital signage solutions for major North American clients including Best Buy Canada, Petro-Canada (Suncor), Manulife, Holt Renfrew, Office Max, and Honda.
- Developed detailed project plans, created client quotes, secured approvals, and coordinated all installation activities with vendors and technicians.
- Maintained RAID logs, proactively addressing risks and resolving issues to keep projects on track.
- Served as the primary client contact for new requests, active projects, and warranty support, strengthening long-term customer relationships
Additional Experience
Logistics
Worked several years in transportation and logistics operations at:
- Alliance World Transport
- Hapag-Lloyd
- Kuehne & Nagel
Education
International Business Diploma
Nova Scotia Community College, Truro, NS